Privacy Policy & Terms of Service
Last updated: October 2026
Privacy Policy
1. Overview
This Privacy Policy outlines how your personal data is handled when you visit our website, submit diagnostic intake forms, or communicate with us directly.
2. Information We Collect
We collect personal information that you provide voluntarily, including:
- Contact details such as your full name, email address, and phone or WhatsApp number
- Professional information including your job title, industry, and language learning objectives
- Basic technical usage data collected via cookies or analytics pixels to monitor website activity and ad performance
3. How We Use Your Information
Your information is used strictly to:
- Schedule, organize, and conduct 1-on-1 coaching consultations and sessions
- Answer inquiries submitted through our intake forms or WhatsApp
- Measure and optimize digital marketing campaigns across advertising platforms
4. Data Protection & Sharing
We do not sell, rent, or trade your personal information to third parties. Information shared during private consultations or through intake forms is kept confidential and is accessed solely to deliver coaching services.
5. Third-Party Tools & Advertising
This website may utilize third-party measurement and advertising tags (such as Meta Pixel or Google Ads) to understand audience traffic. These services may place cookies on your browser to measure ad engagement. You can disable cookies at any time through your browser settings.
Terms of Service & Coaching Policies
1. Confidentiality
All materials, presentation slides, mock interview discussions, and business context shared during 1-on-1 coaching sessions are treated with strict confidentiality.
2. Scheduling & Rescheduling
Dedicated calendar slots are reserved exclusively for each client.
- Rescheduling requests must be made at least 24 hours prior to the scheduled session time
- Sessions canceled or missed with less than 24 hours' notice may be counted as completed
3. Package Validity
Coaching packages must be completed within 60 calendar days from the date of purchase to ensure consistency and momentum.
4. Inquiries
For questions regarding data privacy or coaching terms, contact us directly via WhatsApp or the contact form on this website.